Cookie Policy
Last updated: January 25, 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
How We Use Cookies
TensorHQ uses cookies and similar technologies to:
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled.
- Authentication: Keeping you logged in
- Security: Protecting against fraud and abuse
- Preferences: Remembering your settings (e.g., dark mode)
| Cookie Name | Purpose | Duration |
|---|---|---|
| sb-auth-token | Supabase authentication | Session |
| sb-refresh-token | Session refresh | 7 days |
| cookie-consent | Stores your cookie preferences | 1 year |
| theme | Stores your theme preference | 1 year |
Analytics Cookies (Optional)
These cookies help us understand how visitors use our website.
- Usage patterns: Which pages are visited most
- Performance: How fast pages load
- Errors: Identifying technical issues
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _ga | Google Analytics ID | 2 years | |
| _gid | Google Analytics session | 24 hours |
Functional Cookies (Optional)
These cookies enhance your experience with additional features:
| Cookie Name | Purpose | Duration |
|---|---|---|
| recent-searches | Stores your recent search queries for quick access | 30 days |
| preferred-currency | Remembers your preferred currency for marketplace | 1 year |
| notification-preferences | Stores notification settings | 1 year |
Marketing Cookies (Optional)
These cookies may be used to deliver relevant advertisements.
- Currently, TensorHQ does not use marketing cookies
- This may change in the future, and we will update this policy accordingly
Email Tracking Technologies
In addition to cookies, we use similar technologies in our email communications:
Tracking Pixels
Our emails may contain small transparent images (tracking pixels or web beacons) that allow us to:
- Determine if and when you opened an email
- Record which device and email client you used
- Measure email campaign effectiveness
Link Tracking
Links in our emails may be redirected through our servers to track:
- Which links were clicked
- When links were clicked
- How many times links were clicked
This helps us understand what content is most valuable to our subscribers and improve future communications.
Opting Out of Email Tracking
To limit email tracking:
- Configure your email client to block external images
- Use privacy-focused email clients that strip tracking pixels
- Unsubscribe from marketing emails (transactional emails may still include tracking for deliverability)
Feature-Specific Tracking
Different features on our platform use tracking to improve your experience:
Jobs Board
- View counts on job listings
- Search queries and filters used
- Application click-throughs
Marketplace (Gigs)
- Gig view counts and impressions
- Search and filter usage
- Inquiry and order conversion tracking
- Seller response time metrics
Knowledge Base
- Question and answer view counts
- Search queries and result clicks
- Voting interactions ("worked for me" tracking)
- Time spent on answers
Networking
- Profile view counts
- Connection request metrics
- Message delivery status
This tracking data is used to improve our services and provide you with relevant content. Aggregated, anonymized data may be shared with content creators (e.g., sellers seeing gig views, employers seeing job listing views).
Your Cookie Choices
Managing Preferences
You can manage your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our footer
- Using the cookie consent banner when you first visit
Browser Settings
Most browsers allow you to:
- View what cookies are stored
- Delete individual or all cookies
- Block cookies from specific or all sites
- Set preferences for first-party vs. third-party cookies
Note: Blocking essential cookies may prevent you from using certain features of our website.
Browser-Specific Instructions:
Third-Party Services and Cookies
We integrate with third-party services that may set their own cookies or process data:
Infrastructure Providers
- Supabase: Authentication and database services - sets authentication cookies
- Vercel: Hosting, edge functions, and performance analytics
Analytics Providers
- Google Analytics: Website usage analytics (if you consent to analytics cookies)
Payment Providers
- Stripe: Payment processing on marketplace pages - may set cookies for fraud prevention and payment completion
Email Providers
- Resend: Email delivery and tracking for newsletters and transactional emails
AI Service Providers
- Anthropic: Powers our AI features (Tensor Bots, content synthesis). When you interact with AI features, data is sent to Anthropic's API for processing. Anthropic does not set cookies, but processes request data according to their Privacy Policy.
Each third-party service has their own privacy and cookie policies. We encourage you to review them for details on how they handle your data.
Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, but we honor your cookie consent preferences.
Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about our use of cookies, contact us at:
Email: privacy@tensorhq.ai